Hire Certified Salesforce Partners
Certified Salesforce Partners with over two decades of experience
Salesforce ERP Integration
Navsoft provides an end-to-end solution to help businesses integrate their ERP systems with Salesforce. Salesforce handles front-end information while an ERP handles critical back-end information. With the integration of both systems, a 360-degree view of the clients can be obtained.
- Navsoft has successfully integrated Sales Cloud, Service Cloud and OMS with MS Dynamics Business Central and established seamless data flow of customers, products, sales orders, and returns.
- We have integrated Salesforce CRM with NetSuite ERP to give complete visibility into customer data stored in NetSuite, including order history, payments, and communications.
- We have integrated SAP Business One with Salesforce CRM and established uninterrupted data flow of customers, contacts, and sales orders.
- Navsoft has integrated Avalara Tax APIs with Salesforce OMS to real-time calculate the tax of line items in the sales orders.
Salesforce Ecommerce Integration
Navsoft offers a convenient and easy solution to connect your Salesforce CRM with your ecommerce store to sync the customers and orders data. It is the best way to connect your customers and enhance your customer relationship management.
- Our Salesforce and Magento integration helps businesses to get a 360-degree view of their customers, buying behaviour, preferences, likes and demands.
- Our Shopify and Salesforce integration helps businesses to automatically sync Customers, Collections, Products, Orders and automate workflow between Shopify and Salesforce.
- Navsoft has integrated multiple payment gateways with Salesforce OMS and it includes - Authorize.Net, Affirm, PayPal, AmazonPay, Progressive, Symphony etc.
- We have integrated Accertify Fraud Prevention Service API with Salesforce OMS to verify the customer contact & payment information at the time of capturing the payment of the customer’s sales order.
Salesforce CTI Integration
Salesforce CTI allows the client’s phone conversations to be tracked inside Salesforce Service Cloud and Sales Cloud for true business insight. Navsoft and CTI integration helps the client and sales team to spend more time selling and less time on admin work. With a range of features like click-to-dial, automatic activity tracking, and voicemail drop that boosts productivity significantly.
- Navsoft has delivered a connected customer service experience by integrating Amazon Connect and Salesforce Service Cloud Voice.
- Voice transcription from Amazon Connect empowers agents and supervisors to view call and Salesforce CRM data side-by-side in the Service Cloud console.
Business Tools Integration with Salesforce
Navsoft provides you with extensive business tools integration services to connect your business data with Salesforce CRM seamlessly. Through this integration, you can manage your business database and track the activities of your customers while handling your business data on multiple platforms.
- We have integrated 'TypeForm' with Salesforce to capture the customer's post-sale feedback in the CRM system and quick resolution of the customer grievances.
- We have integrated 'PandaDoc' with Salesforce Sales Cloud to automatically generate the Proposal & Contract when an opportunity is converted into the contract.
- We have integrated and Whatslly and with Salesforce CRM and automatically syncing the WhatsApp conversations of the sales reps inside Salesforce.
- We have integrated multiple email services like - Gmail, Outlook, Zaius etc. with Salesforce and helped the sales reps to view, edit and add salesforce records directly from their email.
Here's What People Say About Us
"We have been working with the Navsoft team for almost a year now. They are professional, good communicators and responsive. Most importantly they are extremely knowledgeable and get the work done well and on time. We are glad to be working with them and look forward to continuing on many projects in the future."
"We put our trust in Navsoft and they have greatly exceeded our expectations, helping us create an amazing product. Their code, communications and management of the project are excellent. I am extremely demanding professionally and personally, and they have succeeded in meeting my needs in aworld where this rarely happens. Well done Navsoft! "
"On my projects, I often rely on Navsoft to help fill my IT staffing needs. I only have good things to say about the quality of their work. I currently have 5 developers on my team, in the following areas: UX, Angular, .Net, CSS/SASS, and Testing. I highly recommend. Each has contributed in a very positive way."
Find Out How to Implement Salesforce The Right Way!
The client was using ‘ZenDesk’ in the past to provide post-sale support to their customers. But it had a few major limitations, such as - no visibility of the order info when a customer’s case is opened or there was no role centre to distribute the customer cases among service support staff etc. The client was looking for a complete CRM solution for managing their leads, opportunities, orders and post-sale support services. Navsoft has successfully implemented Salesforce sales cloud, service cloud and order management system to solve their problems.
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