Certified Salesforce Partners with over two decades of experience
Navsoft provides an end-to-end solution to help businesses integrate their ERP systems with Salesforce. Salesforce handles front-end information while an ERP handles critical back-end information. With the integration of both systems, a 360-degree view of the clients can be obtained.
Navsoft offers a convenient and easy solution to connect your Salesforce CRM with your ecommerce store to sync the customers and orders data. It is the best way to connect your customers and enhance your customer relationship management.
Salesforce CTI allows the client’s phone conversations to be tracked inside Salesforce Service Cloud and Sales Cloud for true business insight. Navsoft and CTI integration helps the client and sales team to spend more time selling and less time on admin work. With a range of features like click-to-dial, automatic activity tracking, and voicemail drop that boosts productivity significantly.
Navsoft provides you with extensive business tools integration services to connect your business data with Salesforce CRM seamlessly. Through this integration, you can manage your business database and track the activities of your customers while handling your business data on multiple platforms.
The client was using ‘ZenDesk’ in the past to provide post-sale support to their customers. But it had a few major limitations, such as - no visibility of the order info when a customer’s case is opened or there was no role centre to distribute the customer cases among service support staff etc. The client was looking for a complete CRM solution for managing their leads, opportunities, orders and post-sale support services. Navsoft has successfully implemented Salesforce sales cloud, service cloud and order management system to solve their problems.
Ask us for a custom quote, and we’ll treat your project like our own.