Magento, NetSuite ERP
The client is a leading provider of Containers & Packaging, Raw Materials/Specialty Chemicals, Spill Control Products and Filtration Solutions for both industry and consumer. The client came in contact with NavSoft to streamline their business operations and enhance customer experience.
Navsoft has seamlessly integrated the client's existing NetSuite ERP system with their Magento store in order to sync orders, customers, inventory, pricing, and other key data points for a better customer experience and business processes. It was a major breakthrough in the client's business and helped them provide better user experience to their B2B customers.
Seamless data syncing between the client's Magento store and NetSuite ERP system helped them to improve their business growth while solving the data distribution challenges. Also, integration of the 3rd party logistic service, payment gateway and push notifications have delivered a marvelous customer experience. The company has gained significant advantages by using our custom solution.
Sales Conversion Rate Increased
Productivity Rate Increased
Order Delivery Time Reduced
Returning Customer Rate Increased
Navsoft has integrated the client's NetSuite ERP system with their Magento B2B store and established seamless data connectivity to sustain the business growth of the client. We analyzed the existing business processes of the client and designed a workable governance model based on their business priorities and implementation road-map for integrating Magento store with NetSuite ERP system.
Bi-directioanl data syncing of orders, customers, inventory, pricing, and other key data points between the client Magento store and NetSuite ERP system using SOAP web services.
Emarsys mailing service (using API) integration with NetSuite ERP system for sending push notifications to customers.
ShipperHQ integration (using API) with NetSuite for reducing the fulfillment time of orders.
CyberSource payment gateway integration with the Magento store for capturing online payment
Customized Sales Order form and aligned it with the client's business requirements.