Mobile App, Website
Web & Mobile
Navsoft delivered an end-to-end Omnichannel platform that seamlessly integrated operations, augmented reach and delivered an intuitive shopping experience for a Fortune 500 company.
Navsoft delivered an online web and mobile apps based ecommerce platform to manage all their online sales, execute last mile delivery and deliver an intuitive shopping experience to customers by web and mobile apps.
Navsoft analysed the potential market and growth of the grocery retailing in the client’s target locations and delivered an end-to-end ecommerce solution that flourished the client’s e-retailing business by streamlining business operations. Alongside, Navsoft built web and mobile based platforms for customers whereby customers can search for items and purchase though user-friendly checkout and track whereabouts of the orders. The company has gained following benefits through our multi-vendor marketplace solution:
Customer Conversion Growth Rate
Repeat Customers Growth Rate
The full integrated e-Retail solution for groceries and household items we developed for the client, helped the client increase conversion rate by over 40 percent while witnessing a rapid growth on repeat orders. Similarly, the seamless backend system increased effectiveness of customer support, products and orders management, and shipping processes.
As the target market of the client pervades around a diverse range of customers and nativities, we built a multi-lingual search functionality whereby customers of any language can leverage a the smart to find preferable products.
Navsoft implemented a hassle-free delivery process for customers whereby customers can choose preferable delivery zone and schedule a convenient time for the delivery.
We developed a unified backend management solution whereby the admin of the system can track their inventory, notify customers when an unavailable item is restocked and process stock management.
As to implement a smart delivery process in place, we programmed a smart delivery planner tool for automatically optimizing the delivery route based on the delivery locations of the assigned orders.
We incorporated notifications for sending email/SMS alerts to the customers for informing them regarding the real-time status of the orders as well as running promotions.