Project Details
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Country
Middle-East Country
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Industry
Restaurant Solution
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Technology
iPhone App, Native Android, Website
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Database
MS-SQL
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Platform
Swift Code & Android SDK
- 800+Clients
- 450+Geeks
- 33+Countries
- 20+Years
Overview & Challenges
Afieat iPhone App, Native Android, Website
Critical Business Requirements
- The client needed a smart online food ordering app that can help the customers to find all nearby restaurants and make their online food orders from anywhere and at any time.
- The client was looking for an easy to use delivery app for the restaurant's deliver executives using which they can collect the ordered food items from the restaurants and then deliver them to the customers straightaway.
- The client also needed a restaurant finder tool using which customers can easily find the restaurants based on their ratings, cost, cuisines or time taken to deliver.
- The client wanted to have the restaurant review & rating system for users to check the credibility of a restaurant before placing the order.
- The client wanted to display all essential details of the restaurants including menu card, opening & closing hours, minimum order amount, delivery time etc.
- The client wanted to allow customers to get live updates and tracking of their order status from the time of ordering till it is delivered.
- The client needed to have the email/sms based push notifications for delivery status, order placing and etc.
Approach
Manual order processing and home delivery is the most challenging part of the restaurant business. Customers are ordering the cooked foods from the restaurants and expect fresh quality of food in the shortest time. Satisfying every customer by delivering the finest quality of food in shortest time was the biggest challenge of our client who is the owner of a food chain in the middle-east country. Our smart & innovative delivery app has helped the company to streamline their order processing activities and delivering maximum number of orders in the shortest time.
- Fully Integrated Food Ordering App
- Built a fully integrated food ordering app for customers using which they can order foods from their favorite restaurants and get the delivery at doorstep.
- The app allows customers to easily find their nearby restaurants based on the restaurant ratings, cost, cuisines or time taken to deliver.
- The app sends email/sms based push notifications to the customers to inform about the latest promotional offers and deals.
- The app offers real-time tracking of the order delivery status right from accepting the order by restaurant till the delivery person has arrived.
- The app accepts online payment and customers can easily make payment using their credit/debit cards from anywhere and anytime.
- Faster Delivery using Food Delivery App
- Created a smart & easy-to-use delivery app for the delivery executives from where they can login and find all assigned orders by the restaurants.
- Delivery app allows the executives to check-in to the app, collect the order from the restaurant and deliver it to the customer's location.
- Built a custom algorithm for automatically assigning the orders to the delivery executives based on their locality and availability.
- Built GPS based route optimizer tool for the delivery executives for helping them to reach to the customer's location using the shortest route.
- Delivery app allows delivery executive to collect the payment in either cards or cash and take digital signature of the customer after delivery.
- Seamless Order Processing by Restaurants
- Built a robust & scalable back-end from where the restaurants can manage their orders and automatically assigning delivery persons to those orders.
- Developed smart & innovative utility tools such as area manager, vehicle manager, delivery slots and etc. for better management of the entire delivery process.
- Integrated email/sms gateways for sending push notifications to the customers and informing them regarding the real-time order delivery status, payment status etc.
- Built marketing & promotion tool for the restaurants so that they can run their promotional offers and deals and can reach to more and more customers.
Measurable Results
Our food ordering & delivery app runs on Android, iPhone and Windows platforms and built for helping the restaurant owners to maximize their productivity and reduce delays by delivering orders fast, smoothly and without any hassle. The app is built to increase efficiency and cost reduction through entire order delivery process automation ensures higher profitability. Restaurants have gained following benefits using our food ordering & delivery app:
31%
Sales Conversion Rate
45%
Order Processing Speed
57%
Order Delivery Speed
52%
Returning Customer Rate
Key Takeaways
Afieat is an innovative food ordering & delivery app built for helping the client to maximize their sales and faster order processing without any hassle. With help of our delivery app, restaurants can quickly deliver the delicious cuisines right to the customers' door. It is the fastest, easiest way to increase takeout business. Our restaurant food ordering & delivery app comes with the following key features that keep them ahead of the competition.
01. Smart Search of Local Restaurants
Intelligent search feature helps customers to easily find their nearby restaurants based on the restaurant ratings, cost, cuisines or time taken to deliver.
02. Fully Integrated Food Ordering App
Smart foods ordering app allows customers to make online order from the favorite restaurants and and get the delivery at doorstep within few minutes.
03. Real-Time Tracking of Delivery Status
Delivery tracker helps the customers to track their order delivery status in real-time right from accepting the order by restaurant till the delivery person has arrived.
04. Easy-to-use Food Delivery App
Easy to use delivery app for the deliver executives using which they can collect the ordered food items from the restaurants and then deliver them to the customers straightaway.
05. Auto-Assign of Food Orders
Delivery app comes with the custom logic for automatically assigning the restaurant orders to the delivery executives based on their locality and availability.
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