• 800+
    Clients
  • 450+
    Geeks
  • 33+
    Countries
  • 20+
    Years
Clarify Your Doubts

“How many production hours do I get?”

“How do I track my project progress?”

“What if I am not satisfied with the output?”

Do you find yourself confused and faced with challenges while hiring developers for your project? Well, it’s quite natural to be full of questions when nothing but only the best will do for your project.

So, clarify all your doubts and simply find answers to all your questions from the best experts in dedicated hiring. With over 20 years of experience combining with diverse industry and domain knowledge, we have been there and done that.

See below how our unique solution addresses your ‘Developer Hiring’ concerns and also ensures that your business venture not only takes off perfectly but also performs successfully.

Read on and emerge doubt-free!

Your Questions, Answered
  • Q. What kinds of developers are available?

    • We offer experience developers skilled in a host of technologies and platforms. Some of these include developers skilled in Python (Django), Angular JS, React JS, Node JS, .NET, Wordpress, Ruby on Rails, Magento, Mobile (iPhone, Android). For further details of our offerings, please visit our SERVICES page

  • Q. How experienced are the developers?

    • Our large team of over 450 geeks have experiences ranging from 2 to 10 years with the majority chunk being in the 5 to 7 years’ bracket. Further as mentioned above when you hire a single developer, you are also getting the cumulative experience of the other 449 developers behind him.

  • Q. What are the various categories of developers?

    • We have divided the developers into three categories based on their years of experience and knowledge – Expert, Mid-Level & Junior. Based on your specific requirements and budgets, you can choose an experience level that will suit you best. Irrespective of the level of experience selected, our developers are very well qualified and selected only after a rigorous interview. They are trained thoroughly and enjoy the support of the entire team's strength and knowledge.

  • Q. Can we hire on-site developers from you?

    • Yes, you can hire on-site developers from us. The developers will continue to be employed by us but will be at your on-site location. The charges and terms governing on site developers are higher and also you have to organize their Visa / Work Permit to enable them to work in your country. Generally such developers would need to return back to their home city once every 6 months for at least a fortnight.

  • Q. Do you have fluent English speaking developers?

    • Yes. All our employees communicate and code in English as that is the spoken and written language.

  • Q. How many developers can I hire at a time?

    • There is no upper limit to the number of developers you can hire. We have a large team of highly experienced and qualified developers for you to select from.

  • Q. Are the developers’ full-time employees or freelancers?

    • All the developers are full time employees of Navigators Software. We DO NOT employ any freelancers or sub-contract our work.

  • Q. What is full time / monthly hiring duration?

    • In full time / monthly hiring, a developer is assigned to your project for 8 hours a day, 22 days a CALENDAR month.

  • Q. Can we hire developers on a part time basis too?

    • We generally do not encourage part time hiring as it is not technically feasible or economically viable. Thus subject to certain terms and only for specific cases / regular customers, do we allow hiring of developer(s) on a part time basis.

  • Q. How many production hours do I get every month?

    • In full time / monthly hiring, a developer is assigned to your project for 8 hours a day, 22 days a month and this translates to 176 production hours a month.

  • Q. How long do I have to wait before I get my developers?

    • We generally require a 7 to 10 day turnaround time for allocating resources. However, if it’s an emergency, then we can try our best to (if possible) allocate within a couple of working days.

  • Q. Can the developers work in my time zone?

    • Our developers are available and work from Monday to Friday from 10:30 AM to 8:30 PM IST (+5:30 GMT). Also depending on your time zone we can customize a different time schedule to match your convenience. Irrespective of the country; we have always ensured that there is always a minimum time overlap / common time of 4 hours. Further our Project Managers are generally available beyond the above mentioned time limits and can be reached at all times on their mobile.

  • Q. How do I know the developer is working solely on my project?

    • You can easily track the hired developers through JIRA, RTM sheet. Besides, at the end of the working day, the developer/project manager will send you a detailed update which includes a list of the tasks completed (and the time taken) by the developer(s) as well as the total hours worked during the day. Thus you can easily track the output of the developer from these reports and tools. Further you can also get in touch with your designated Project Manager to check on them.

  • Q. How do I know I’m getting the best quality of developers?

    • We hire our developers after a rigorous selection process. They must possess a technical degree from a recognized institute and should also have a minimum of 2-3 years of work experience in order to qualify for the interview process. Further being one of the leading software companies we do attract the best talent. Finally, and most importantly when you hire a single developer, you are also getting the cumulative experience of the other 449 developers behind him. Thus you can be assured of quality developers and still if you are not satisfied or do not approve of a developer we are happy to replace him/her.

  • Q. The software industry has a high attrition rate. What happens if my developer leaves your organization?

    • You will receive an advance notification should the developer leave. As we have a huge pool of developers working for us; we can immediately assign a replacement to you and he will be briefed on the intricacies of your project so that no time is lost during the transition period. Also at the time of joining, all our developers sign a proper contract with us. So even if they choose to leave/resign they would have to serve a minimum 60-day notice period.

  • Q. What project management tools do you choose? How do I track my project progress?

    • We use Microsoft Project Plan(MPP) for project scheduling wherein estimated delivery time will be mentioned. We use Atlassian JIRA project management tool for project planning and tracking. For project related communication, we use Slack and Basecamp. For code repository, we use Bitbucket, GitHub, GitLab.

  • Q. Do you follow and have any bug tracking tools?

    • Yes, we're using Atlassian JIRA bug tracking tool for tracking the bugs at different stages of your project.

  • Q. Do you conduct daily scrum meeting?

    • Yes, the Project Manager / Team Lead conducts daily scrum meeting (we follow agile scrum process) to not only ensure daily task has been done but also allocate and discuss about the future tasks.

  • Q. What quality standards do you adhere to?

    • We are a CMMI Level 3 appraised company and our software development processes and procedures are reviewed for each of the 22 process areas that CMMI outlines.

  • Q. Do you follow versioning?

    • Yes, we are using Git as version controlling tool and are using Bitbucket, GitHub, GitLab as code repository.

  • Q. How do we test your services?

    • While we do not have any sort of free testing period; we would recommend you to try us out for a minimum period of 15 days. If you are not satisfied with our services, we are ready to refund your entire initial advance. Thus it is a win-win situation for you. Our diversified Portfolio built over the last 20 years and client references (which you can check) are also a clear testament of our credentials. Need we say more.

  • Q. What if I am not satisfied with the output?

    • We will first try to understand as to why you are not satisfied with the output and address the root problem itself. In case the developer does not meet your expectations we will provide you with a quick replacement. In case we are unable to address your issues and you are dissatisfied in the first 30 days of your engagement (only applicable for the first 30 days from date of commencement of your contract) you can exercise the option to request for a refund of the amount received or the monthly contract value – whichever is less.

  • Q. When do you start development?

    • As soon as we received our signed contract and initial advance from you; we initiate the project and kick start the development process. Generally, a turnaround time of 5 – 7 working days would be required from date of signing contract to enable allocate the developers.

  • Q. Do you also provide project managers?

    • Yes, we do. We offer the flexibility of two options wherein you can choose just the service of the developer only or alternatively choose the service of the developer along with the Project Manager. The monthly hiring charges for latter option is marginally higher.

  • Q. How do you communicate (modes of communication)?

    • We have various modes of communications like Phone, Mobile, Email, Zoom, Google Chat, Skype etc. and you can choose whatever you are comfortable with. Generally most clients prefer skype. We provide screen sharing through Zoom / Join Me wherein you can visually see or share your requirements. Also we are using Base Camp / Slack for sharing project documents and team communication in group. We can be easily reached through any of the above modes of communication and also have an escalation model to ensure your issues are handled in a timely manner. On request we even provide you with emergency numbers which you can use at any point of time (24x7) in case of emergent matters. Our daily progress reports are sent to you over email and we have a weekly project demo to show you the visual progress of your work.

  • Q. Do you provide daily updates?

    • Yes, we provide you with daily updates of the work done and hours put in by your hired developer(s). We also provide you with a designated URL wherein we try to upload the work done during the day so that you can review it at your convenience as well as track the visual progress. The designated Project Manager/Team Lead (as applicable) is also available on the preferred communication channels to answer your queries and give any specific update that you may require.

  • Q. Anything else besides daily updates? When do I see a DEMO of my project?

    • Besides the daily updates and the pre-designated URL provided for you to track your work progress we give DEMOS once every week on a day that is convenient to you. These demos are given through screen sharing software such as Zoom or Join Me. The work that is done through the entire week will be demonstrated to you then. It is essential that you give feedback on the work done at your earliest.

  • Q. How do I know the developer is working solely on my project?

    • You can easily track the hired developers through JIRA, RTM sheet. Besides, at the end of the working day, the developer/project manager will send you a detailed update which includes a list of the tasks completed (and the time taken) by the developer(s) as well as the total hours worked during the day. Thus you can easily track the output of the developer from these reports and tools. Further you can also get in touch with your designated Project Manager to check on them.

  • Q. Do you follow versioning?

    • Yes, we are using Git as version controlling tool and are using Bitbucket, GitHub, GitLab as code repository.

  • Q. Do you follow and have any bug tracking tools?

    • Yes, we're using Atlassian JIRA bug tracking tool for tracking the bugs at different stages of your project.

  • Q. Do you conduct daily scrum meeting?

    • Yes, the Project Manager / Team Lead conducts daily scrum meeting (we follow agile scrum process) to not only ensure daily task has been done but also allocate and discuss about the future tasks.

  • Q. What is my Intellectual Property Rights vis-à-vis the work done by the developers?

    • You retain all Intellectual Property Rights (IPR) on the work done for you except the generic codes. Subsequent to completion of the project and receipt of our payments we transfer the files, source code and IPR to you on your pre-designated server.

  • Q. How secure is my business idea and information with you? How do we ensure that our IPR is protected?

    • It is totally secure as we maintain all necessary processes and protocol. Besides private companies we are also working with various Governments and are thus fully accustomed to proper and secure methods of data security and protection. No information is communicated, used or shared with any third parties at any point of time. We meticulously adhere to stringent security systems with all projects at our end. As mentioned above we are happy to sign a Non-Disclosure and Confidentiality Agreement.

  • Q. Who holds the ownership of my website/application/project?

    • You retain the full ownership of your website/application/project. Subsequent to completion of the project and receipt of our payments we transfer the files and source code to you on your pre-designated server.

  • Q. How secure is my source code and commercial secrets?

    • We provide a fully secure development environment with the most updated firewall, password and encryption protection. Besides private companies we are also working with various Governments and are thus fully accustomed to proper and secure methods of data security and protection. Unauthorized access to any sensitive data and commercial secrets is virtually impossible.

  • Q. Do you take back up of our code and data?

    • We regularly take back up of the code when it is on our development server. However, once the code and files are transferred to your designated server we do not keep any backups. We are not responsible for maintaining or backing up your any product data and images unless specifically agreed upon in writing. We do provide you with backup solutions for a nominal fee.

  • Q. Will you sign a Non-Disclosure & Confidentiality Agreement (NDA)?

    • Yes, we have no issues in signing a NDA. You can also request us for a copy of our standard NDA template. Alternatively you can also use your own agreement which our legal division will review and vet before we sign the same.

  • Q. What are the billing models and prices?

    • We have various flexible billing models designed to match your specific requirements. After you select the related technology and developer based on the desired experience level (Expert, Mid- Level and Junior) you would need to choose the desired billing model. We offer the flexibility of two options wherein you can choose just the service of the developer only or alternatively choose the service of the developer along with the Project Manager. For each of these categories/options there is a separate pricing which is clearly mentioned and can be viewed on our SERVICES page.

  • Q. Do you offer any discounts / special rates?

    • Our rates are already extremely competitive and hence we do not negotiate on the same. However, if you hire three or more developers for an extended period of time, we are happy to work out a special discounted rate for you. Sometimes on certain special occasions we might even come out with a promotional offer for a limited period of time.

  • Q. Are there any additional or hidden costs?

    • No, the costs are exactly as mentioned on our site.

  • Q. What is the billing cycle?

    • Generally, a billing cycle is of 30 calendar days and which commences from the start date of the development. You are billed once every month for the monthly contracted amount. Alternatively, you can also choose a billing cycle of 15 calendar days - wherein the invoice is raised twice (monthly contracted amount is split equally over two invoices) over a period of 30 calendar days.

  • Q. When do you start billing?

    • As soon as we received our signed contract and initial advance from you; we initiate the project and kick start the development process. Generally, a turnaround time of 5 – 7 working days would be required from date of signing contract to enable allocate the developers. The billing would ONLY commence once the allocated developers start the development.

  • Q. Can I switch my billing cycles?

    • Yes, you can easily switch between billing cycles. Just let us know 15 days in advance and we will work something out to suit your needs.

  • Q. What are the paid / billable holidays?

    • There are 12 - 14 billable and compulsory holidays every calendar year as per the government’s statutory norms and which we need to comply with. Before project commencement, you will receive a list of all these holiday dates in the year to enable plan at your end accordingly.

  • Q. How do I pay?

    • You can make payments through bank wire transfer or credit cards. All the necessary details and instructions relating to payments will be sent to you by our accounts.

  • Q. Will I be billed if my developer is on leave or absent?

    • No, you will not be billed if a developer is on leave or absent. The billing amount will be reduced proportionately or alternatively we can extend the billing cycle by that many days. We also provide the option of making up the lost days in the same billing cycle by getting the developer to work on non-working days. However, this is only possible in case the leave/absenteeism is just for 1-2 days.

  • Q. Will I get a refund for unused hours?

    • No we do not refund for unused hours unless the same has arisen due to our negligence.

  • Q. What is dedicated hiring of developers exactly and how does it help?

    • With Dedicated Hiring you can hire as many dedicated developers of your desired skill and technology and for as much time as you so desire. They can be scaled up or down as per your needs and they seamlessly integrate with your own development facility and ensures expert and reliable professional services with significant cost savings (nearly 60% of your expenses). Combining the efforts and skills of a highly experienced team along with predictability of a well-documented process, our offshore dedicated teams are a perfect answer to your outsourcing worries. We become your extended and virtual back office as our developers work exclusively on your project - 8 hours per day and 22 days a month. They not only report directly to you but also provide daily updates, periodic demos and can be communicated through skype, email or phone depending on your convenience. This eliminates your need and time spent to recruit full time employees and its associated costs.

  • Q. Do you offer your services to small businesses and individuals too?

    • Yes, we do. For us all our clients are the same and receive the same attention. We offer our services to all types of businesses & individuals - be it small, mid-sized or large. As a matter of fact, our portfolio has examples of projects done for individuals as well as for small, medium and Fortune 100 companies.

  • Q. What project management tools do you choose? How do I track my project progress?

    • We use Microsoft Project Plan(MPP) for project scheduling wherein estimated delivery time will be mentioned. We use Atlassian JIRA project management tool for project planning and tracking. For project related communication, we use Slack and Basecamp. For code repository, we use Bitbucket, GitHub, GitLab

  • Q. Do you also provide project managers?

    • Yes, we do. We offer the flexibility of two options wherein you can choose just the service of the developer only or alternatively choose the service of the developer along with the Project Manager. The monthly hiring charges for latter option is marginally higher.

  • Q. Can the developers work in my time zone?

    • Our developers are available and work from Monday to Friday from 10:30 AM to 8:30 PM IST (+5:30 GMT). Also depending on your time zone we can customize a different time schedule to match your convenience. Irrespective of the country; we have always ensured that there is always a minimum time overlap / common time of 4 hours. Further our Project Managers are generally available beyond the above mentioned time limits and can be reached at all times on their mobile.

  • Q. Do you have fluent English speaking developers?

    • Yes. All our employees communicate and code in English as that is the spoken and written language.

  • Q. Will you provide any references?

    • Yes, references are available on request.

  • Q. How long do you take for development?

    • The duration of any project can only be determined on the basis of its complete requirement / scope along with its complexities. Also the number of developers assigned on the project would determines its time duration. There are certain large projects which are ever evolving and can thus continue for a long period of time. In such cases we even break up large projects into phases to help the customer get a clear set of deliverables / milestones.

  • Q. How do you communicate (modes of communication)?

    • We have various modes of communications like Phone, Mobile, Email, Zoom, Google Chat, Skype etc. and you can choose whatever you are comfortable with. Generally, most clients prefer skype. We provide screen sharing through Zoom / Join Me wherein you can visually see or share your requirements. Also we are using Base Camp / Slack for sharing project documents and team communication in group. We can be easily reached through any of the above modes of communication and also have an escalation model to ensure your issues are handled in a timely manner. On request we even provide you with emergency numbers which you can use at any point of time (24x7) in case of emergent matters. Our daily progress reports are sent to you over email and we have a weekly project demo to show you the visual progress of your work.

  • Q. When do you start billing / development?

    • As soon as we received our signed contract and initial advance from you; we initiate the project and kick start the development process. Generally, a turnaround time of 5 – 7 working days would be required from date of signing contract to enable allocate the developers. The billing would ONLY commence once the allocated developers start the development.

  • Q. Do you offer any discounts / special rates?

    • Our rates are already extremely competitive and hence we do not negotiate on the same. However, if you hire three or more developers for an extended period of time, we are happy to work out a special discounted rate for you. Sometimes on certain special occasions we might even come out with a promotional offer for a limited period of time.

  • Q. What quality standards do you adhere to?

    • We are a CMMI Level 3 appraised company and our software development processes and procedures are reviewed for each of the 22 process areas that CMMI outlines.

  • Q. What are the paid / billable holidays?

    • There are 12 - 14 billable and compulsory holidays every calendar year as per the government’s statutory norms and which we need to comply with. Before project commencement, you will receive a list of all these holiday dates in the year to enable plan at your end accordingly.

  • Q. What if I am not satisfied with the output?

    • We will first try to understand as to why you are not satisfied with the output and address the root problem itself. In case the developer does not meet your expectations we will provide you with a quick replacement. In case we are unable to address your issues and you are dissatisfied in the first 30 days of your engagement (only applicable for the first 30 days from date of commencement of your contract) you can exercise the option to request for a refund of the amount received or the monthly contract value – whichever is less.

  • Q. Do you help in marketing?

    • We do not help in marketing as it has become a very specialized area and which requires a completely different set of talent & expertise. It has become a separate niche industry of its own.

  • Q. How secure is my source code and commercial secrets?

    • We provide a fully secure development environment with the most updated firewall, password and encryption protection. Besides private companies we are also working with various Governments and are thus fully accustomed to proper and secure methods of data security and protection. Unauthorized access to any sensitive data and commercial secrets is virtually impossible.

  • Q. Will you sign a Non-Disclosure & Confidentiality Agreement (NDA)?

    • Yes, we have no issues in signing a NDA. You can also request us for a copy of our standard NDA template. Alternatively, you can also use your own agreement which our legal division will review and vet before we sign the same.

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